Family Visitation & Access Center
Supervised Visitation & Family Access Center
Safe. Structured. Supportive.
A Safe Place for Families to Stay Connected
Sotera’s Family Visitation Center provides a safe, neutral, and child-focused environment where children can maintain important family connections during times of transition.
We understand that these situations can be difficult for everyone involved. Our goal is to create a space that feels calm, respectful, and supportive—while maintaining the structure and safety required by courts and child welfare agencies.
Why Supervised Visitation Matters
For many families in Central South Dakota, access to supervised visitation previously required traveling two or more hours.
Sotera changed that.
By offering services locally, we help:
• Reduce stress and travel burden on children and caregivers
• Increase consistency in parent-child visits
• Support stronger, healthier family connections
• Provide courts and DSS with a reliable, structured option
Consistency and access matter—and they directly impact outcomes for children.
Services We Provide
Supervised Visitation
Structured visits between children and parents in a safe, monitored setting.
• Available evenings and weekends
• Observed by trained visitation staff
• Documentation available as required
Supervised Exchanges
A safe, neutral location for custody exchanges.
• Reduces conflict between parties
• Ensures child safety during transitions
• Provides peace of mind for caregivers
What to Expect
We believe that clarity reduces stress. Families working with Sotera can expect:
• A structured and predictable visit environment
• Clear expectations and guidelines
• Respectful, neutral supervision
• A focus on the child’s safety and well-being
Our team is here to support safe, positive interactions while maintaining professional boundaries.
Who We Serve
We accept referrals from:
• South Dakota Department of Social Services (DSS)
• Unified Judicial System (court-ordered cases)
• Attorneys and approved third-party referrals
If you are unsure whether your situation qualifies, please contact us.
How To Start
To begin services:
A referral must be received (DSS, court, or approved source)
An intake and orientation will be scheduled
Visits will be set based on availability and needs
For all visitation-related questions or scheduling:
Phone: (605) 502-2697
Email: visitation@soterayouth.org
Trusted by local courts, DSS, and community partners to provide safe, structured visitation services.
Our Impact
Since opening in 2023, Sotera has facilitated over 1,100 scheduled visits for families in Central South Dakota.
Client Resources & Portal
Families participating in supervised visitation services may access important forms, policies, and program information through the Sotera Client Resources Portal.
Through the portal, participants can:
• Review visitation policies and expectations
• Access fillable PDF forms and required documents
• Prepare for orientation and visitation services
• Stay informed about scheduling procedures and next steps
Additional portal features, including online billing and payments, are currently in development.
For access to the portal, please contact us.